IT/Technical Support Questionnaire



Name

E-mail

Resumè


Are you able to work in the United States?

Citizen
Green Card
H-1B Visa
H-2B Visa
Not currently
Other


Highest Level of Education

High School
College Degree - Specify:
Advanced Degree - Specify:
  Other


Customer Service Job Experience

More than 5 years
3-5 years
1-3 years
Less than a year
Type of Product or Service Supported:
No Experience


Operating System Expertise

Windows 10 and 11
Expert
Average
Novice
Not Familiar

Windows Server 2012 - 2019
Expert
Average
Novice
Not Familiar



Knowledge of Network Environments

Internal Network Setup
Expert
Average
Novice
Not Familiar

User Permissions
Expert
Average
Novice
Not Familiar

Sharing Folders
Expert
Average
Novice
Not Familiar

VM Ware
Expert
Average
Novice
Not Familiar

MS Hyper-V
Expert
Average
Novice
Not Familiar



Other Technical Background

IIS Management
Expert
Average
Novice
Not Familiar

SSL Certificate Management
Expert
Average
Novice
Not Familiar

.Net Application Pools
Expert
Average
Novice
Not Familiar


HTML
Expert
Average
Novice
Not Familiar


Knowledge of MSSQL Databases

Expert
Average
Novice
Not Familiar


Knowledge of MSSQL Reporting Services

Expert
Average
Novice
Not Familiar


Knowledge of Microsoft SQL Server 2012+

General Administration
Expert
Average
Novice
Not Familiar

Backup and Restore
Expert
Average
Novice
Not Familiar

User Permissions
Expert
Average
Novice
Not Familiar

Viewing Behind-the-Scenes Data
Expert
Average
Novice
Not Familiar

Use of Management Studio
Expert
Average
Novice
Not Familiar

Use of Query Analyzer
Expert
Average
Novice
Not Familiar

Use of Profiler
Expert
Average
Novice
Not Familiar

Updating Behind-the-Scenes Data
Expert
Average
Novice
Not Familiar


Knowledge of Microsoft Exchange

Mailbox Management
Expert
Average
Novice
Not Familiar

Send Connectors and  
Smart Hosts (SMTP Gateways)

Expert
Average
Novice
Not Familiar

Outlook Web Access
Expert
Average
Novice
Not Familiar

Knowledge of Active Directory Management

Expert
Average
Novice
Not Familiar


Help Desk Experience

None
Internal
External
Network
Application Use


US/International Travel Availability

None
Up to 1 Week per Month
Up to 2 Weeks per Month
Up to 3 Weeks per Month
Up to 4 Weeks per Month
No Limit


Preferred Work Environment

Alone
Small Groups
Large Groups
No Preference


Food Industry Experience

None
Serving Staff (Waiter, Maitre D, Dishwasher, etc.)
Chef
Management
Corporate Technical Staff
Corporate Administration
POS Company Employee
Food Vendor Employee
Other - specify:


How many times have you been employed in the last 5 years?

0 1 2 3 4 5 or more
I owned my own business.


Salary Requirements

50,000 - 59,000
60,001 - 69,000
70,001 - 79,000
80,001 - 89,000
Over 90,000


What was your previous annual salary?