July 2021

Client Spotlight: Eastern Washington University

Automating Procurement, Inventory and Introducing Mobility

Eastern Washington University was founded in 1882 and is located in Cheney, Washington. The expansive campus offers nine dining options for students, resulting in a significant amount of food and beverage. In order to get the highest return on investment, they focused on labor savings opportunities first, introducing mobile data collection for inventory - taking labor from two days down to six hours in the warehouse alone! Read more...

 
  TOPICS WORTH READING ABOUT

Recipe Tip Series

Recipes are the gateway to optimizing the power of FOOD-TRAK’s inventory control, forecasting and menu management benefits. In an effort to get more of this information to our clients, we created a series of recipe tips designed to take your FOOD-TRAK operations to the next level. Read more...


Fundamentals & Advanced Training

FOOD-TRAK University offers virtual training with live instructors and complete training guides for over 20 courses, lasting 1-2 hours each. We also offer multi-day comprehensive virtual classes for FOOD-TRAK Fundamentals and Advanced Recipe & POS. Mark your calendar for our upcoming dates! Click here...


Development News

Explore the latest FOOD-TRAK version with the FOOD-TRAK Test Drive. See all the features or simply use it to train your staff using the built-in demo database.

Just Released: An update to the FOOD-TRAK Mobile Partner NG which displays Bin Numbers on appropriate screens! Read more...


NEW Database Cleanup Package!

Sneak Peak! We’ve put together a package of services to help clients get rid of all those unwanted items and old forms that haven’t been used for years. For details on the new Database Cleanup Package click here...

Client Spotlight
  Client Spotlight - Eastern Washington University
Automating Procurement, Inventory and Introducing Mobility

Eastern Washington University (EWU) has a long, rich history since it was founded in 1882. Located in Cheney, Washington with other campus locations around the state, the school offers over 100 different fields of study to its students. Focused on personal attention, faculty excellence and community collaboration, it is the mission of EWU to prepare well-rounded students to hit the ground running in their chosen career fields.

EWU offers nine various dining options for students on campus, resulting in a significant amount of food and beverage, yet they had no software system to help them manage it. Practically every task related to F&B was done on pen and paper. There were no systems in place, no formal process for ordering or inventory, and end of month was extremely labor-intensive as a result. Therefore, in 2007, EWU decided it was time to implement a system that offered inventory management, purchasing, integration with their vendors and robust reporting of data that would support their finance system. Ken Ripley, Procurement and Supply Specialist for EWU, took on the role of Project Manager and spearheaded efforts to implement the FOOD-TRAK® Food & Beverage Management System throughout their campus dining program.

EWU wanted a hosted solution with a single database, multi-Profit Center software configuration that included both mobility and integration with their prime vendors. In order to get the highest return on investment, it was imperative that they focus on labor savings immediately. Ripley attended his first FOOD-TRAK training seminar to acquire the skills needed in order to train the rest of his team back on campus. Using this train-the-trainer approach, Ken was able to personally train each member of his staff and introduce new processes to streamline inventory, ordering, transfers and requisitions between all dining outlets and their central warehouse.

The deployment was a team effort at EWU, and everyone from the warehouse to the outlets and procurement department, got involved with FOOD-TRAK. Using the system for requisitions by the outlets, transfers between the warehouse and purchasing department and waste tracking throughout campus, the reporting at the end of the month is smooth, and the team is able to convert the data and balance it against their financial system.

Using the FOOD-TRAK Mobile Partner (FMP) scanners, EWU automated their inventory process which according to Ripley, “would take all day when it was on paper. When we went mobile, the warehouse went from two days down to six hours. An outlet like our Panda Express went from two hours down to between twenty and thirty minutes.” The labor savings were immediate, and the accuracy and efficiency dramatically
increased.

The labor savings continued to increase as EWU found more ways to utilize mobility throughout their dining operation. According to Ripley, "We've seen about 85% in labor savings when you consider the entire procurement process from ordering to receiving and then invoice processing!” FOOD-TRAK’s Automatic Purchase Order Creation utility in combination with an interface to their prime vendors allowed EWU to
move away from calling or faxing in orders to a fast, streamlined online ordering approach. Ripley’s team went mobile here as well, using the FMP scanner to complete a shopping list directly on the handheld device. Running that shopping list through the Automatic Purchase Order Creation utility produced an instant PO for each vendor which was then converted to an invoice upon receipt of goods. According to Ripley, "Managers used to go through their menus and fill out their individual shopping lists which would take me an entire day to input for all of our locations and each of our vendors. Now I can get ordering done in as little as fifteen minutes or at the most two hours. FOOD-TRAK has saved us six labor hours a day on ordering.”

"Receiving alone has been huge from an accuracy standpoint," Ripley states. With the FMP scanner, staff processing orders at the receiving dock can immediately check in the goods and complete the invoice electronically. “Catching the discrepancies at the dock is happening right away rather than after the fact. Way more accurate and easier for the invoice processer,” claims Ripley. “It used to take four to six hours to manually input a 25-page invoice from one of our prime vendors, United Retail Merchants. Not to mention that we get deliveries from them two-three times per week. With the Vendor Interface, everything is handled electronically, and we can literally reconcile and process the invoice in just 45-90 minutes.”

"Our experience with SCI and the FOOD-TRAK product have been great!" states Ripley. "As the administrator of this system, I've developed a trust with your Technical Support department which I really appreciate.” Having a strong relationship is also the key component to EWU’s plan to expand their use of FOOD-TRAK moving forward. Ripley and his team are looking to build recipes and products as well as integrate with their POS system to get Ideal Usage reporting. EWU is also exploring the possibility of a few more Vendor Interfaces with smaller distributors since they have proven significant labor savings with electronic ordering. With 85% labor savings in the procurement process alone, the team at EWU
is excited to see what additional opportunities the future holds.

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Development News

 

Test Drive v5.8!

Explore the latest and greatest version of FOOD-TRAK, or use it as a training tool for your staff with the FOOD-TRAK Test Drive. Each session utilizes a demonstration database, currently running v5.8 and is limited to 20 minutes. From the FOOD-TRAK Main Menu, click on the Training icon in the upper right corner to access the Client Training Center where you will find the Test Drive. Simply enter your name and your company name in order to explore the latest version in a demo environment!

Update Available for FOOD-TRAK Mobile Partner Next Generation!

System Concepts, Inc. continues to enhance the FOOD-TRAK System by providing updates intended to improve performance and reduce the possibility of errors. We are happy to announce the latest version of our software for the FMP-NG (version 1.1.10).

In addition to routine speed and efficiency updates, one additional feature that can help save you time and effort in large storage or warehouse environments:

  • Bin Numbers are now displayed on the Receiver Single Item Data Entry screen!

 

For clients that are on our hosted system: The system will automatically update previous versions of FMP on the handheld device when you log in from the device. This ensures that the device always runs the most current version.

For clients that are self-hosted: As a FOOD-TRAK Maintenance Plan member, you are entitled to all software updates at no charge. To take full advantage of the new enhancements, please contact Client Services at 800.553.2438 for download links. Once the updates are installed on your host system, your devices will be automatically updated. We also offer a FOOD-TRAK software installation service (fee based) for those who would prefer to have us perform the update for them.

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FOOD-TRAK University

 

Fundamentals and Advanced Recipe & POS Integration Training


Train from virtually anywhere! The 3-day Fundamentals and the 1.5-day Advanced Recipe & POS Integration training courses are designed for convenient distance learning and are led by a live instructor with complete training guides. Working on your own computer workstation and the latest version of FOOD-TRAK, your instructor will take you through a series of lectures explaining the “how to” functionality of each process, followed by practice exercises outlined in the comprehensive training manual. This “real world” foodservice operation approach prepares you to return to your place of business with a clear path and the knowledge to meet your goals, control costs and maximize cash flow using your FOOD-TRAK System.

The Fundamentals course was created to teach clients how to operate and maintain an effective food and beverage database while practicing inventory techniques and methods, forecasting, ordering and procurement approaches that help drive cost savings to your bottom line.

Our main objective with the Advanced course is to provide you with a working knowledge of the FOOD-TRAK System process flows, task operations and reports related to recipes and the integration with your POS system to gain even tighter control over your food costs.

Mark your calendar for our upcoming dates!

July 20-22, 2021 The Fundamentals

July 26-27, 2021 Advanced Recipe & POS Integration

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NEW Database Cleanup Package Coming Soon!


Sneak Peak: Our new Database Cleanup Package! Let us help you get rid of all those unwanted items and old forms that haven’t been used for years. Simplify taking inventory and improve reporting accuracy. Now the best part – our team of instructors will lead you through a live refresher course online, complete with study guides on how to maintain your newly streamlined database moving forward.

Sign up for this $695 package by contacting us at 800-553-2438 or ftsales@foodtrak.com. If you have more than one database that needs our attention, your account manager will work with you on customizing this package.

Click here for the brochure.

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Recipe Tip Series

Entering your recipes is a great way to optimize the power of FOOD-TRAK’s inventory control, forecasting and menu management benefits. In an effort to get more of this information to our clients, we created a series of recipe tips designed to help you take your FOOD-TRAK operations to the next level.

Tip #1: Ingredient Cleanup
Tip #2: Recipe Security
Tip #3: Recipe Strategy for Expensive Items
Tip #4: Recipe Readiness
Tip #5: Recipe Costing and Prep Instructions

For a copy of the full recipe tip series booklet, click here.

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Welcome New Clients!

Welcoming our new client:
Paradise Valley Country Club
Paradise Valley, AZ

Welcoming our new client:
Look's Market
Sioux Falls, SD

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